Frequently Asked Questions
If you have any questions about the order, payment, writing process or delivery, please look through this FAQ before contacting our Customer Support Service.
How can I place my order?
In order to apply for help to our academic writing service, you are to press “Order” button and fill in an order form to provide us with some personal data and details on your order. We will contact you within 24 hours after you place an order at our website.
How can I find the final price of my order?
You can look through the rates per page at our website, but the total price will be calculated when we will get the information about the size, complexity, and deadline of your order. As soon as we will calculate the final price, we will send it to you via email along with all payment details.
When will my order be delivered?
Your order will be delivered to you on or before the agreed deadline. If this deadline is missed, you have a right to ask for a refund.
What type of work can I order?
We offer professional help with a variety of writing assignments, including essays, research papers, coursework, term papers, admission essays, dissertations, projects and business plans.
Can you guarantee the personal data confidentiality?
Is it necessary to authorize my account?
Authorization is needed for security purposes. This procedure helps us to be sure that payment is done by a cardholder. It gives you an opportunity to be sure that nobody will use your credit card if it was lost or stolen.
Can I make a payment after I receive an order?
Unfortunately, not. Our academic writing service is prepaid. That means that our writers will start working only after we receive the payment from you. However, we have a refund policy, which guarantees that you will receive your money back if your order was not delivered.
Is your service plagiarism-free?
Definitely. Our writers are experts in their fields so that they write all papers from scratch. What is more, your paper will be based on reliable sources and profound research. For you to be even more sure of the quality of delivered paper, we check every paper with anti-plagiarism software to reassure that our order is 100% unique one.
What can I do if I am not fully satisfied with the final result?
In such a case there are two options for you. First of all, you can ask for free revisions during 14 days since the deadline date. The second option is to ask for a refund. If you want to get your money back, you will not receive your order, and you will not be able to use it anywhere.
How do you assign writers?
A writer, which is the most suitable for your order, is assigned to it. It means that if you apply for an essay on History, only a person with the background knowledge of History can create it for you.
How can I communicate with my writer?
You will be able to communicate with assigned writer directly with the help of messenger in your personal account panel. Such system makes the communication far more effective, and you have an opportunity to control the process of writing and make some changes if needed.