Money back guarantee

In order to show commitment to our business and respect to your financial resources, established some options, you should be aware of. Our service offers unique possibility of fee refunding for you. That means that you can get the money you paid for the order back. For sure, the reimbursement option is available under certain rules and restrictions. Thus, you are able to apply for some kinds of refund, but this is possible only before your approval of the delivered paper.

You can count on the full amount refund under the following circumstances:

  • There occurred an error while you were making payment transaction. In such case you will get the 100% reimbursement of your money, if we have not assigned a writer for your order yet. Please, inform us immediately, if you face any of such issues.
  • In rare cases there can occur a situation, when due to various reasons we do not manage to find a writer for you. In such case we initiate money reimbursement and notify you about it.
  • Our team exceeds your desired time frames and you do not get ready paper. Such situation is also a subject for total sum refund. The ready paper will not be delivered to you, though you will have the possibility to use all materials, which we may send you before regarding this order.

There are some cases, when you can receive partial refund of your payment. Indeed, you can get refund, which equals the 70% of the paid sum if:

  • The greater part of your deadline has not been passed, we have found a relevant writer and the work over your order has started.

You can apply for 50% reimbursement in case:

  • A writer was assigned for your paper execution and over a half of the time frame for your order preparation has gone by.
  • We have no appropriate writer, who can perform revision of your order.

Pay attention that if you initiate a reimbursement procedure, you lose all property and intellectual rights on the delivered paper material. All previously granted or agreed property and intellectual rights are cancelled and revoked if you start the refund procedure. The full sum refund is impossible in case you have handled your paper for revision. Thus, if you receive a paper and send it for revision it automatically means that you have approved it and want only small corrections to be made.

You should keep in mind some other cases, when you will not be able to apply for money reimbursement:

  • You have clicked the Approve button.
  • Your money is entered to your account as a Credit.
  • The regulations of our Terms of Use document are not followed.
  • VAT payments.
  • Our Quality Assurance department concludes that your primary instructions and requirements are fulfilled.
  • You use some of our extra options or discounts. To such options refer VIP customer assistance, preferred writer, plagiarism report, title page, bibliography, table of contents, etc.
  • Your order includes some issue solving and multiply choice questions. If you use the writer answers, that automatically means their confirmation. If less than a half of the writer’s answers are incorrect, you can apply for partial refund.

Follow our rules and regulations and use all possible options, so that our cooperation is the most comfortable and pleasant experience for you!