The aim of our academic writing service is to provide our customers with academic writing help of the highest quality. All our writers are experienced ones; they know how to create original papers, with no errors or plagiarism presence, within an agreed deadline. They do their best to meet all the requirements and instructions, given by our customers, but sometimes, you may need a revision, as not all our expectations were met. Usually, our customers do not need additional revisions, as provided papers are of excellent quality. In case you do, we provide our customers with free revisions during 14 days since the date of agreed deadline if all requirements, mentioned below, are met:
- Instructions: All the instructions, which you give to our writers, proofreaders or other members of our team, should be clear and not ambiguous. In addition to that, they should not contradict your initial requirements, mentioned in the order form. Quality Assurance Department should make a decision whether your instructions have been met or not. In case of they were followed, your request for free revision would not be accepted;
- Submission: In order to make a submission request, you are to press “Send for Revision” button in your account panel before you approve received text material. If you confirm that you are satisfied with the delivered paper, you cannot apply for free revision. Thus, you need to view the document in preview mode and decide whether you have any remarks or not. In other words, either confirm that you approve the paper and download it or press “Send for Revision” button for us to correct elements of the text, which you do not like. If there are some technical problems with preview mode, please contact our Customer Support representative to solve them. If you do not do this and download the paper, it will not be sent for free revision;
- Deadline: in the majority of cases, you cannot apply for free revisions after your press “Approval” button, but sometimes you are given 7 additional days to use your three free revisions. Please note that you can apply for revision during 14 days if your order was quite large (more than 20 pages). Some customers ask when the counting starts. We count 7 or 14 days since the deadline date. Please note that deadline is considered to be met if you receive the first draft on scheduled deadline;
- A number of revisions: we have already mentioned above that you have an opportunity to use up to 3 free revisions. All next revisions will be done only for an additional fee. You can give us as much revision instructions as you need. They can also be given in any convenient form for you.
If happened that you have used all your free revisions, and you are still dissatisfied with the order, you are to place a new order at our website for editing or proofreading, and we will calculate the price for its completion. However, the majority of our customers are satisfied enough with the initial variant of the text materials, and they do not use any of free revisions at all.
Please remember that you have 14 days to approve the final version of the text materials, which are available in your personal account panel. The countdown begins on the day when it has been available for upload. If you do not approve the document and do not apply for free revision during this period of time, your order will be automatically seen as approved.